The growth of the Frattallone’s Ace Hardware & Garden stores since Larry Frattallone opened the first one in 1975 has a lot to do with philosophy. While most others in the marketplace insisted on getting bigger and bigger – creating SuperStores – Larry and his sons, Tom and Mike, held firm to the idea that customers would rather talk with knowledgeable people in a welcoming, friendly environment. They were right, and they keep proving it every day. There now are 21 Frattallone’s Ace Hardware & Garden Centers in the Twin Cities metro area.
In addition to individual service and practical advice, their third basic building block is product selection. Each Frattallone’s store has more than 35,000 different items in stock, ensuring that customers find what they need every time they visit. Most Frattallone’s employees have years of relevant experience in a variety of areas, making them well qualified to assist customers in finding the right products and the best solutions.
Over the years Frattallone’s lawn and garden business grew substantially, almost exponentially. In that category, they have become one of the region’s largest retailers. Frattallone’s also continues to offer a unique range of other services such as equipment rental and tool sharpening to small engine repair and custom window-building and repair.
On any given day, you’ll find Larry, Tom and Mike in the stores, hands-on, meeting people and putting into practice their idea of what being in the hardware business is all about. A complete commitment to service and satisfactions.
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