Review Highlights
“They also have plenty of lounge chairs and a few picnic tables within the pool area as well as some outside the pool area by the park.” in 3 reviews
“They do a great job organizing our swim lessons.” in 4 reviews
“The locker rooms are totally utilitarian and not so great, but the pool and pool area are big and nice.” in 2 reviews
Location & Hours
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Overall rating
27 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Sep 15, 2021
Love coming here to play basketball. I'm almost always by myself, and there's not too many people around. I can be maskless while shooting hoops, and its in the middle of a residential area where not too many people go.
Usually you would go to a park, its crowded, you would have to wait, and generally you would get so frustrated, you wouldn't want to play anymore.
It also has some decent shade with picnic tables.Helpful 0Thanks 1Love this 0Oh no 0 - Junior E.CA, CA03Jul 31, 2022
One of the best pools ever I enjoy it the diving board but it closes really early I wish it close till 6:00
Helpful 0Thanks 1Love this 0Oh no 0 - Malik J.San Rafael, CA09Apr 28, 2019
The Terra Linda Pool is an open air swimming pool in a leafy suburb and a mecca for school children with little else to do as summer stretches lazily into August. It is shaped like a chunky rectangle with one section for the diving boards. There was always a lane roped off for anyone that wants to swim, but at anytime of day you could bet money that kids are just playing catch with a beach ball in it and win. Kids lay out on inflatable mattresses, dive, spin and play tag as the lifeguards look on. The radio blares from the pool side. Around the pool wis a grassy area dotted with deciduous trees so you could choose to lie out on your towel in the shade or the sunshine. It's truly a fantastic place, and I find myself spending my afternoons here every day for hours on end in the summer.
Helpful 3Thanks 0Love this 2Oh no 0 - S L.San Rafael, CA11744Sep 6, 2017
The pool is closed on Thursdays starting Sept 1st (Fall Schedule).
It's not clearly announced anywhere online.
Fall schedule is from Sept 1st, 2017 and the pool is open only from 6am to 9:30am on Thursdays. Consider the pool is closed on Thursdays except an early morning lap swim.Helpful 0Thanks 0Love this 0Oh no 1 - Shannon W.San Rafael, CA41209Jul 11, 2019
I have been bringing my prekindergarten class here for 13 years! They do a great job organizing our swim lessons. The instructors that they have working with the kids are very caring and patient with the kids. I have found that TL Pool has the best ratios for group swim lessons in Marin county. It's a great price for the outstanding service that they provide. I would highly recommend this place to anyone looking for a public pool with great staff!!
Helpful 0Thanks 0Love this 0Oh no 0 - Mr. Papshmir ..San Rafael, CA349912May 9, 2017
This is a beautiful pool with friendly staff, but it is poorly managed. When we signed up we ordered 10 guest passes, but only received 4. On our first few visits of the season, the entry process varied from signing in, to having to be looked up in the computer, to finally being told we needed to go to the community center to get a card. Even now, the window through which you pass your card to the staff upon entry is always different - why not just put a scanner by the gate and be done with it?
The schedule is bad. If you are a lap swimmer, you have to hit your window on most days by 2:00 in the afternoon. There is no lap swim any later in the day. The Thursday schedule for the month of May is absurd - the pool closes for the day after 9:30 am. More generally, there is too much variance in the schedule day to day making it impossible to establish a routine.Helpful 0Thanks 0Love this 0Oh no 0 - Daniel L.San Rafael, CA011May 31, 2019
Very poorly run pool. My local neighborhood pool was run considerably better in the 80s.
NO SHADE, MAKES A TON A SENSE FOR A COMMUNITY POOL. ALONG WITH BROKE DOWN CHAIRS AND NOT ENOUGH OF THEM.
Even if you are a season pass member you still have to wait in line for those paying, which takes a while on hot days. Where is the benefit exactly? You have 3 staff members inside that hut and 1 helping.
The swim team's take up 80% of the pool, so what am I paying for? Two lap lanes with four people in them and 10 people waiting? Or the shallow side with the kids who can't swim wearing floaties who SHOULD be in the kiddy pool. Did I mention the many times the pool shuts down because of a baby ruth bar floating around. Not kidding. You would think they would not allow floats in the pool, that is why there is a baby pool, but no, just no swim toys for having fun.
This is NOT a community pool. This is a JOKE!
It's about time a pool is built at Terra Linda high school for the schools and the rec teams of the community so the public can get their pool back.
Time to be MORE progressive Terra Linda.Helpful 0Thanks 0Love this 0Oh no 0 - Mickey H.San Rafael, CA615Jul 12, 2019
This pool is truly a community gem! I was at the pool today and witnessed reviewer Kali G. harass and berate two young lifeguards because they did not feel her son's swimming skills were strong enough to pass him. I was horrified when Kali G., her husband and both sons became belligerent and verbally abusive. Amazingly, Sienna and Arika remained calm and composed in the midst of the family's verbal tirade. Honestly, they should be ashamed of their appalling behavior.
Helpful 5Thanks 0Love this 0Oh no 0 - Ashley R.Marina/Cow Hollow, San Francisco, CA55Aug 13, 2019
I hate to even write this review after 4 years of pretty positive experiences being a season pass holder for the Hamilton Pool (the two pools are managed by the city of San Rafael), but I'm actually stunned at how terrible my experience with the Terra Linda Community Center was today.
The Hamilton activity pool was shut down today due to a pipe issue and the lap pool did not open until 12:30pm. Since I have two 4 year olds and a 1 year old, we spend a majority of our time in the activity pool and since we had already driven from San Francisco with all of our gear and food packed, we were told we could check out the Terra Linda pool since they had a pool for little kids there.
When I arrived at the pool, I was asked if I was a San Rafael resident. I told them I was not and then explained that we had season passes for Hamilton but had been sent here since the lap pool was not open yet and the activity pool was closed indefinitely. They told me that I would still have to pay the daily entrance fee ($30 for the 4 of us). When I asked if there was a manager I could talk to, I was sent to the Terra Linda Community Center office next door.
After being ignored for 2 minutes, I was finally acknowledged. When I inquired about the situation, they told me that there was "nothing they could do" and I would have to pay. After explaining that I had paid nearly $400 at the start of the summer to have a pass and that I was only there today because the Hamilton activity pool had closed, that I was not asking to come here every day for the rest of the season, it was my kids last day to swim before school starts, and that it was not me and a group of 10 friends asking them to wave the cost -- that it was literally just me and my three children, she simply looked at me with her two friends and said, "Sorry. It's out of our control." I even asked if we could meet halfway and I could at least pay the San Rafael resident fee and they again declined, shrugged their shoulders, and just continued to give me their one liner of, "It's out of our control and there's nothing we can do."
I understand that the pipe issue is completely out of their control. Crap happens. What IS in their control is exercising some good old fashioned customer service and at least discounting an entrance fee that I pretty much already paid for back in May. Government run programs at their best, folks. If this was a real business, there's no way that would've happened. As a business owner myself, I'm still shocked at the unapologetic, robotic, incompetent behavior from these "professionals."
We're headed down to Palo Alto for all of our summer adventures next year.Helpful 2Thanks 0Love this 1Oh no 0 - K C.Lake Grove, Lake Oswego, OR0110May 31, 2017
Pretty big pool and decent baby area but...
- it's run by teenagers. They actually do a pretty decent job and handled a bit of chaos well but they are kids. There should at least be one adult in the mix running things.
- there was vomit in the pool which was cleaned up quickly and everyone was out for 30 minutes -time necessary to clean and test water again. But then less than 10 minutes after reopening, they did he 15 min break on the hour. Not cool.
- very little shade
- too many rules about what you can use and who can use a kickboard and which type of floaties kids can use and refusal to make change for the vending machine that doesn't give you changeHelpful 1Thanks 0Love this 0Oh no 0
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