Support

When we had any questions, customer service was always available with a timely response. It was great to have one contact person who gave us good advice on how to make the most of BiddingForGood's services.

-Nancy B. Fondaco, The Seeing Eye, Inc.

Our Standard, Pro, and Pro-Plus Packages All Provide Outstanding Customer Support

Standard

With our Standard package, extensive online resources are available to you anytime. The answer or solution you are looking for is never more than a few clicks away. Answers to FAQs, videos, tutorials, checklists, and more are available in an on-demand format, so you can be as efficient and successful as possible. Our technical support team is also available to you for questions Monday-Friday 9AM-8PM ET via email.

Pro

With our Pro package, you have access to all of the Standard support with the addition of phone support. (Monday-Friday 9AM-8PM ET)

Pro Plus

With our Pro-Plus package, you have all of the support of Standard and Pro along with an Account Manager to lend you expertise, guidance, and to advise you on how to reach your fundraising goals. Our Account Managers have helped thousands of organizations run successful online auctions and mobile events and are the best in the business!