American Hotel & Lodging Educational Foundation – 2010 Big Apple Auction
Auction Ends: Nov 16, 2010 02:00 PM EST

Educational Institute

TRAC - Front Desk Representative Program

Item Number
304
Estimated Value
475 USD
Opening Bid
120 USD

Item Description

The TRAC program combines knowledge and skills sections into single tasks so that all of the information needed to perform a particular task can be found in one place. It also serves as an outline for trainers and supervisors, providing specific guidance on how to train each task. Each TRAC Trainer's Guide contains a job description along with extensive instructions on how to customize the generic job description for the specific property while meeting the guidelines of the Americans with Disabilities Act. The Front Desk Representative TRAC Program includes the following: * Trainer's guide with a job description and task breakdown * Five employee reference guides * Five line-level certification exam packets * One supplemental training DVD: Front Desk First Impressions EI Product #080301GP02ENTR

Item Special Note

Redeem by April 29, 2011. Current front desk position with 90 days experience.

Donated By: