American Hotel & Lodging Educational Foundation – 2010 Big Apple Auction
Auction Ends: Nov 16, 2010 02:00 PM EST

Educational Institute

Certified Guest Service Professional (CGSP) Property Certification

Item Number
301
Estimated Value
2500 USD
Opening Bid
625 USD

Item Description

This new AHLEI certification measures line-level employees' ability to recognize the opportunities, tools, methods, and emotional needs of guests. Includes 30 question exams, and CGSP GOLD certification pins for up to 50 line-level employees. Properties who have 100% of their line-level employees CGSP certified will be designated as a Certified GS GOLD Property. They also will (a) receive a CGSP GOLD plaque to display in guest area and (b) be inducted into the Wall of Honor for Guest Service Champions.

Item Special Note

Available January 5, 2011. Redeem by April 29, 2011. Up to 50 line-level employees. Up to 50 line level employees

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